Dona Urraca Hotel & Spa, Queretaro ➤ Reviews, Rooms & Prices 2025

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About the Hotel

5 De Mayo 117, Queretaro, Mx, Queretaro, Mexico, 76000

Dona Urraca Hotel & Spa offers 5-star accommodations in the historic center of Santiago de Queretaro, a UNESCO World Heritage Site. This boutique hotel features a spa, outdoor pool, and a fine-dining restaurant. It is recognized for its sober colonial architecture, meticulously restored to enhance its aesthetic appeal.

Rooms & Amenities

Rooms at Dona Urraca Hotel & Spa include air conditioning, minibars, and flat-screen TVs with satellite channels. Many rooms feature balconies providing views of the pool and gardens. Private bathrooms are equipped with rainfall showerheads and complimentary toiletries.

Dining & Nearby Options

Dining options include the onsite restaurant, Doña Urraca, which serves Mexican cuisine and brunch. Guests can unwind at the bar/lounge or poolside bar. Various dining options are also available within a short walking distance, including Wicklow Irish Pub and El Meson de Chucho El Roto.

Leisure & Spa

Leisure facilities at this Queretaro hotel encompass an outdoor pool, sauna, and steam room. The full-service spa offers treatments like massages and aromatherapy. Guests can also enjoy complimentary bicycles for exploring the city.

Business & Local Area

Dona Urraca Hotel & Spa features two meeting rooms ideal for events. Complimentary Wi-Fi, concierge services, and a 24-hour front desk enhance guest convenience. Nearby attractions include the Templo y ex-convento de la Santa Cruz and Museo Casa de la Zacatecana, both within a short walk.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

30 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

Check Prices

King Suite

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Queretaro700 m

Airports

Quetaro Intercontinental (QRO) 34.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Bedding!

“The king-size bed was incredibly comfy, providing an excellent night's sleep that I truly appreciated.” view full review

Accessible Features

“The hotel offered thoughtful accommodations, and I noticed that the pathways were easy to navigate, enhancing everyone’s experience.” view full review

Beautiful Atmosphere

“The room boasted beautiful decor that blended elegance with comfort, making it a joy to return to after a long day.” view full review

Spacious and Inviting

“I loved having a generously sized living area in the room, complete with a lovely view of the pool, perfect for relaxation.” view full review

General

Free Wi-Fi
Car park
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Lift

Sports & Fitness

Fitness centre

Services

Room service

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool

Room features

Air conditioning
In-room safe
Mini-bar
Patio
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Location

5 De Mayo 117, Queretaro, Mx, Queretaro, Mexico, 76000

Map view

5 De Mayo 117, Queretaro, Mx, Queretaro, Mexico, 76000

City landmarks

Park

Alameda Hidalgo

1.0 km

Calle 16 de Septiembre 8-24

Zenea Garden

680 m

Church

Temple of San Agustin

870 m

Square

Jardin Guerrero

1.1 km

Ejército Republicano 47

Los Arcos viewpoint

820 m

Museum

Museo Regional

650 m

Calle 16 de Septiembre 8-24

Jardin Zenea

870 m

Museum

Museo de Arte Sacro

930 m

QueretaroMexico

Piramide Gran Cue

1.0 km

Av. Universidad

Cerro de las Campanas

1.1 km

Calle de Allende y Andador Madero s/n. Centro Historico.

Convento de Santa Clara

810 m

Museum

Museum of Arts of Queretaro

830 m

Calle Guerrero Norte 27 Between Calle 16 de Septiembre and Calle Hidalgo

Museum of the City

960 m

Museum

Mucal Museum Calendar

1.2 km

Juarez y Angela Peralta

Theater of the Republic

650 m

Church

Queretaro Cathedral

1.2 km

Calz. de los Arcos

El Acueducto De Queretaro

2.1 km

Church

Iglesia de Santa Rosa de Viterbo

1.3 km

Nearby

Square

Plaza de Armas Queretaro

350 m

Museum

Museo Fundacion Santiago Carbonell

50 m

Museum

Museo Casa de la Zacatecana

300 m

Theatre

Leyendas y Mitos de Queretaro

210 m

Church

Templo y ex-convento de la Santa Cruz de los Milagros

290 m

Historic Center of Santiago de Queretaro

370 m

Museum

Museo de Arte Contemporaneo Queretaro MACQ

320 m

Museum

Museo de los Conspiradores

440 m

Museum

Galeria Libertad

400 m

Square

Founders Plaza

340 m

Centro Historico

400 m

Church

Templo de San Francisco

540 m

Restaurants

Maria y Su Bici

150 m

Calle 5 de Mayo # 91 Colonia Centro

Wicklow

70 m

Avenida 5 de Mayo 86 Centro

Carranza 50

290 m

Avenida Venustiano Carranza 50 Col. Centro

TeaGether Tea and Coffee Shop

240 m

Venustiano Carranza 15 Colonia Centro

Norteno Style

240 m

Calle Manuel Gutierrez Najera 22 Entre 5 de Mayo e Independencia

El Meson de Chucho El Roto

440 m

Calle Pasteur sur 16 Plaza de Armas

Trattoria La Nonna Qro

350 m

Independencia 124 Centro

El Ring Cereal Bar

290 m

Calle Rio De La Loza Norte 8 Between Calle 5 de Mayo and Andador 16 de Septiembre

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

Great location

Supplied amenities

Noise disturbances

Limited dining options

7.2/10

Very good

Rooms

8.0

Location

9.0

Service

5.7

Dining

6.0

Patrick

United States, May 2024

6.6/10

I had a mixed experience at the hotel. The room was in a lovely location on the 2nd floor with a balcony overlooking a beautiful courtyard, but unfortunately, the noise from neighboring guests watching TV loudly at night was quite disruptive.

Rooms

7.0

My room on the 2nd floor had a balcony that looked out over a beautiful courtyard, but there was noise from guests watching extremely loud TV at 2 am at night.

Service

6.0

The service was friendly overall, but it seemed that some staff members disliked working there and dealing with customers, which was a bit below average.

Location

8.0

The hotel's location next to the city center of Querétaro was excellent for access to restaurants and sightseeing, but noise from next door was a downside.

Dining

5.0

The dining options were limited to fresh fruit, coffee, and white toasted bread, which was a bit disappointing for business guests. However, the breakfast started at 7 am, making it challenging for early meetings.

Facilities

7.0

The hotel had nice facilities including a large shower and provided soap and shampoo, but there were some noise issues and interruptions during the stay.

Great location

Noise disturbances

Tony

United States, April 2024

6.6/10

The hotel is situated in the heart of downtown, boasting amazing rooms but needing some maintenance, with occasional noise disturbances at night. The service was unprofessional, detracting from the overall experience. The location is superb, offering a friendly atmosphere and beautiful facilities. Dining was average, with a moderate price point. The facilities are nice, although there are areas for improvement.

Rooms

8.0

The rooms are amazing, part of a gorgeous property with an exceptional downtown location. However, some maintenance is needed for the older wood blinds.

Service

5.0

The service was unprofessional, with noticeable issues including staff leaving the front desk and struggling with tasks. This aspect needs significant improvement.

Location

9.0

The location is superb, being right in the heart of downtown with plenty of nearby attractions and a peaceful atmosphere. However, it may not be as central as some other hotels.

Dining

5.0

The dining experience was average with a price point of $190 USD for everything, which can be considered a bit high for what was offered. It was the weak point of the stay.

Facilities

7.0

The facilities appeared nice overall, with room for enhancement in certain areas.

Beautiful facilities

Unprofessional service

George

United States, November 2023

8.4/10

Staying at this hotel was a fantastic experience! The beautifully decorated rooms instantly make you feel relaxed, and the spaciousness adds to the comfort. While some minor maintenance is needed, the exceptional downtown location truly stands out.

Rooms

9.0

The rooms are beautifully decorated, spacious, and comfortable.

Service

7.0

The service was overall very good, except for one lazy exception.

Location

10.0

The perfect location right in the heart of downtown, making it superb for exploring the city.

Dining

8.0

The breakfast was very yummy, offering a wide selection of delicious options.