Dona Urraca Hotel & Spa Queretaro, Queretaro ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

5 De Mayo 117, Queretaro, Mx, Queretaro, Mexico, 76000

Doña Urraca Hotel & Spa is located in the historic center of Santiago de Queretaro, a UNESCO World Heritage Site. The hotel features impeccably restored colonial architecture, blending historical significance with modern comfort. It offers a range of amenities, including a full-service spa and a fine-dining restaurant. Guests are centrally positioned to explore cultural highlights and natural beauty in the surrounding area.

Location

Located in the Historic Monuments Zone, the hotel is surrounded by gardens, squares, and local craft stalls. Major attractions like the Casa de la Zacatecana Museum and the Convent of Santa Cruz are within walking distance. For those needing transportation, a roundtrip airport shuttle is available for a surcharge.

Rooms

The hotel includes 24 air-conditioned rooms that offer a blend of comfort and amenities. Each room is fitted with a minibar, a balcony with views of the pool and gardens, and a flat-screen cable TV. Private bathrooms feature rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Some suites also provide a fireplace for added warmth and comfort.

Eat & Drink

Doña Urraca boasts a fine-dining restaurant that specializes in Mexican cuisine, offering brunch and a bar/lounge for relaxation. Guests can enjoy a range of beverages at the onsite bar, further enhancing their dining experience. The restaurant provides a dining setting that emphasizes local flavors and culinary traditions.

Leisure & Business

Guests can unwind in the outdoor pool, or visit the spa for various treatments, including massages and beauty therapies. The hotel also provides a sauna and steam room for relaxation. Additionally, there are two meeting rooms available for events, catering to business needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

Junior Suite

Max:

2 persons

30 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Queretaro2300 ft

Airports

Quetaro Intercontinental (QRO) 21.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Bedding!

“The king-size bed was incredibly comfy, providing an excellent night's sleep that I truly appreciated.” view full review

Accessible Features

“The hotel offered thoughtful accommodations, and I noticed that the pathways were easy to navigate, enhancing everyone’s experience.” view full review

Beautiful Atmosphere

“The room boasted beautiful decor that blended elegance with comfort, making it a joy to return to after a long day.” view full review

Spacious and Inviting

“I loved having a generously sized living area in the room, complete with a lovely view of the pool, perfect for relaxation.” view full review

General

Free Wi-Fi
Parking lot
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Elevator

Sports & Fitness

Fitness center

Services

Room service

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool

Room features

Air conditioning
In-room safe
Mini-bar
Patio
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Location

5 De Mayo 117, Queretaro, Mx, Queretaro, Mexico, 76000

Map view

5 De Mayo 117, Queretaro, Mx, Queretaro, Mexico, 76000

City landmarks

Parks

Alameda Hidalgo

3400 ft

Calle 16 de Septiembre 8-24

Zenea Garden

2300 ft

Church

Temple of San Agustin

2900 ft

Square

Jardin Guerrero

3700 ft

Ejército Republicano 47

Pena de Bernal climb

2700 ft

Museums

Museo Regional

2200 ft

Calle 16 de Septiembre 8-24

Jardin Zenea

2900 ft

Museums

Museo de Arte Sacro

3100 ft

QueretaroMexico

Piramide Gran Cue

3400 ft

Av. Universidad

Cerro de las Campanas

3700 ft

Calle de Allende y Andador Madero s/n. Centro Historico.

Convento de Santa Clara

2700 ft

Museums

Museum of Arts of Queretaro

2800 ft

Calle Guerrero Norte 27 Between Calle 16 de Septiembre and Calle Hidalgo

Museum of the City

3200 ft

Museums

Mucal Museum Calendar

4000 ft

Juarez y Angela Peralta

Theater of the Republic

2200 ft

Church

Queretaro Cathedral

4100 ft

Calz. de los Arcos

El Acueducto De Queretaro

1.3 mi

Church

Iglesia de Santa Rosa de Viterbo

4300 ft

Nearby

Square

Plaza de Armas Queretaro

1200 ft

Museums

Museo Fundacion Santiago Carbonell

200 ft

Museums

Museo Casa de la Zacatecana

1000 ft

Broadway Theatre

Leyendas y Mitos de Queretaro

700 ft

Church

Templo y ex-convento de la Santa Cruz de los Milagros

1000 ft

Historic Center of Santiago de Queretaro

1300 ft

Museums

Museo de Arte Contemporaneo Queretaro MACQ

1100 ft

Museums

Museo de los Conspiradores

1500 ft

Museums

Galeria Libertad

1400 ft

Square

Founders Plaza

1200 ft

Centro Historico

1400 ft

Church

Templo de San Francisco

1800 ft

Restaurants

Maria y Su Bici

500 ft

Calle 5 de Mayo # 91 Colonia Centro

Wicklow

300 ft

Avenida 5 de Mayo 86 Centro

Carranza 50

1000 ft

Avenida Venustiano Carranza 50 Col. Centro

TeaGether Tea and Coffee Shop

800 ft

Venustiano Carranza 15 Colonia Centro

Norteno Style

800 ft

Calle Manuel Gutierrez Najera 22 Entre 5 de Mayo e Independencia

El Meson de Chucho El Roto

1500 ft

Calle Pasteur sur 16 Plaza de Armas

Trattoria La Nonna Qro

1200 ft

Independencia 124 Centro

El Ring Cereal Bar

1000 ft

Calle Rio De La Loza Norte 8 Between Calle 5 de Mayo and Andador 16 de Septiembre

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

Great location

Supplied amenities

Noise disturbances

Limited dining options

7.2/10

Very good

Rooms

8.0

Location

9.0

Service

5.7

Dining

6.0

Patrick

United States of America, May 2024

6.6/10

I had a mixed experience at the hotel. The room was in a lovely location on the 2nd floor with a balcony overlooking a beautiful courtyard, but unfortunately, the noise from neighboring guests watching TV loudly at night was quite disruptive.

Rooms

7.0

My room on the 2nd floor had a balcony that looked out over a beautiful courtyard, but there was noise from guests watching extremely loud TV at 2 am at night.

Service

6.0

The service was friendly overall, but it seemed that some staff members disliked working there and dealing with customers, which was a bit below average.

Location

8.0

The hotel's location next to the city center of Querétaro was excellent for access to restaurants and sightseeing, but noise from next door was a downside.

Dining

5.0

The dining options were limited to fresh fruit, coffee, and white toasted bread, which was a bit disappointing for business guests. However, the breakfast started at 7 am, making it challenging for early meetings.

Facilities

7.0

The hotel had nice facilities including a large shower and provided soap and shampoo, but there were some noise issues and interruptions during the stay.

Great location

Noise disturbances

Tony

United States of America, April 2024

6.6/10

The hotel is situated in the heart of downtown, boasting amazing rooms but needing some maintenance, with occasional noise disturbances at night. The service was unprofessional, detracting from the overall experience. The location is superb, offering a friendly atmosphere and beautiful facilities. Dining was average, with a moderate price point. The facilities are nice, although there are areas for improvement.

Rooms

8.0

The rooms are amazing, part of a gorgeous property with an exceptional downtown location. However, some maintenance is needed for the older wood blinds.

Service

5.0

The service was unprofessional, with noticeable issues including staff leaving the front desk and struggling with tasks. This aspect needs significant improvement.

Location

9.0

The location is superb, being right in the heart of downtown with plenty of nearby attractions and a peaceful atmosphere. However, it may not be as central as some other hotels.

Dining

5.0

The dining experience was average with a price point of $190 USD for everything, which can be considered a bit high for what was offered. It was the weak point of the stay.

Facilities

7.0

The facilities appeared nice overall, with room for enhancement in certain areas.

Beautiful facilities

Unprofessional service

George

United States of America, November 2023

8.4/10

Staying at this hotel was a fantastic experience! The beautifully decorated rooms instantly make you feel relaxed, and the spaciousness adds to the comfort. While some minor maintenance is needed, the exceptional downtown location truly stands out.

Rooms

9.0

The rooms are beautifully decorated, spacious, and comfortable.

Service

7.0

The service was overall very good, except for one lazy exception.

Location

10.0

The perfect location right in the heart of downtown, making it superb for exploring the city.

Dining

8.0

The breakfast was very yummy, offering a wide selection of delicious options.